Jennifer C. Boettcher: Curriculum Vitae

I. Education and Experience

A. Education
M.B.A., Georgetown University, Washington, District of Columbia, 2005

M.L.S., State University of New York, Albany, New York, 1992.

B.A., University of New Hampshire, Durham, New Hampshire, 1987.
Major: Art History Minor: Psychology

B. Experience
Joseph Mark Lauinger Library, Georgetown University, Washington, District of Columbia
Business Bibliographer, grade 3 ----------------- February 2002-present
Business Reference Librarian, grade 2 --------------September 1997-February 2002
Economic Liaison ------------------- May 2001-present
- Providing business reference and bibliographic instruction to Georgetown Students
- Providing general reference in the Main Campus Library
- Collecting for reference, circulating, and electronic collections in the areas of international business, marketing, finance, management, accounting, decision science, economics, demography, and other related fields
- Creating instructional materials
- Created and implementing the Enterprise Academy for Business Research
- Created and cultivating the Business Intelligence Center portal
- Weed and select items for storage in the circulating and reference business collection
- Supervise the CIRLA fellows in the Research and Instruction Department

School of Library and Information Science, Catholic University of America, Washington, District of Columbia
Adjunct Faculty--------------------- Spring 2003, Summer 2005 and Spring 2006
- Teach the Business Information course, LSC 819.

West Campus Library, Texas A&M University, College Station, Texas
Business Reference Librarian --------------------- June 1994-September 1997
- Provide reference services for the College of Business and College of Agriculture and Life Sciences
- Acted as product manager for 10 CD-ROMs
- Assisted in collection development in the area of business
- Assisted in development of library instruction materials
- Supervised one full-time Library Specialist (until 1996 reorganization)

National Small Business Development Center Research Network, Albany, New York
Information Specialist II, ------------------ Head of Reference May 1993-June 1994
Information Specialist I ------------------ October 1992-April 1993
- Provided in-depth research for questions concerning small businesses and marketing
- Developed the collection of print and non-print materials
- Installed and implemented new CD-ROM products
- Designed reference evaluation program and calculated monthly and annual statistics
- Maintained the vertical file and created controlled vocabulary for filing

New York State Small Business Development Center, Albany, New York
Student Librarian --------------- May 1992-September 1992
Library Intern --------------------- February 1992-May 1992
- Answered request for information from New York State's small business counselors
- Created original cataloging of monographs and serials on Pro-Cite
- Assisted in the collection development of a new library

New York State Library, Albany, New York
Student Assistant- Gifts and Exchange Division ------------- January 1992-May 1992
- Processed United States depository, international, and state materials
- Updated serial holdings on the library's catalog

New York State Library, Albany, New York
Student Assistant- New York Newspaper Project, September 1991-December 1991

Strawbery Banke Museum, Portsmouth, New Hampshire
Receptionist and Historic Interpreter, 1988-1990

Children's Museum of Portsmouth, Portsmouth, New Hampshire
Weekend Supervisor, 1987-1990

Art Department, University of New Hampshire, Durham, New Hampshire
Assistant to Slide Librarian, 1985-1987

II. Documentation of Publication, Research, and Other Scholarly Activities

A. Publications
1. Books
Jennifer C. Boettcher and Leonard M. Gains. Industry Research Using the Economic Census. Greenwood Press: Phoenix, AZ. 2004.
Reviews

Steven W. Staninger, Susan Riehm Goshorn, and Jennifer C. Boettcher. Key Business Sources of the U.S. Government. BRASS/RUSA:Chicago, IL. 1998.
12 out of the 20 chapters of the 81 page book written by Jennifer Boettcher. Updated web links at <http://www.ala.org/ala/rusa/rusaourassoc/rusasections/brass/brassprotools/brasspres/marketing/marketinggovupdated.html>.

2. Refereed Publications
Jennifer Boettcher. "Challenges and Opportunities Presented by NAICS," Journal of Business and Finance Librarianship. 5, no. 2 (1999), 3-14.

Jennifer Boettcher. "The Many Faces of the Economic Bulletin Board," Reference Services Review. 24, no. 3 (Fall 1996), 53-60.

Jennifer Boettcher and Bruce Kingma. "Telephone Directories: Alternatives to Print," Reference Services Review. 22, no. 2 (Summer 1994), 53-61.

3. Book Chapters and Conference Proceedings
Jennifer Boettcher. "Challenges and Opportunities," First International NAICS Users Conference: Conference Proceedings. Logan, Utah: NAICS Association, 1998.

Jennifer Boettcher. "NAICS Pit: Don't Get Bitten When SIC Codes are Retired," Proceedings of the Thirteenth National Online Meeting. Medford, NJ: Learned Information, 1997, 51-57.

Jennifer Boettcher and Marilyn Hankel. "Industrial Ratios,"R³= Ratios, Ratings, and Reference: RUSA Occasional Paper, Number 20. Chicago: Reference and Use Services Association, 1996, 57-78.
I was a member of the Program Planning Committee. I also contributed to the appendix titled "Industrial Ratios (arranged by 2-digit SIC codes)" with Marilyn Hankel, 57-78.

4. Invited Journal Articles
Jennifer C. Boettcher. "Framing the Scholarly Communication Cycle." Online 30, no. 3 (2006), 24-26.

Jennifer C. Boettcher. "Company-Specific Information Found in Federal Government Sources," Online. 29, no. 2 (March/April 2005), 19-24.

Jennifer Boettcher and Robert Stanker. "Interview with Robert Stanker of Cannon USA about the Future of Microforms," Journal of Business and Finance Librarianship. 4, no. 3 (1999), 31-39.

Jennifer Boettcher. "NAFTA Prompts A New Code System for Industry: The Death of SIC and Birth of NAICS," DATABASE. (April/May 1996), 42-45.

5. Journal Articles
Jennifer C. Boettcher and Robert Berkman. "Research Tips for Using the Economic Census," Information Advisor. 17, no. 3 (March 2005), 5, 8.

Jennifer Boettcher. "Economic Bulletin Board: One Source Many Choices," Internet Connection: Your Guide to Government Resources. 1, no. 10 (October, 1995), 1,3-4,6,8.

Jennifer Boettcher and Richard Pugh. "The Home Page: Vanity Press or Bibliographic Tool," Bulletin [Business and Finance Division, SLA]. no. 99 (Spring, 1995), 51-53.

6. Published Web Pages

Jennifer Boettcher. Help Sheets for Databases.
http://www.library.georgetown.edu/bic/help.htm Created 2002. Last updated 10/07.

Jennifer Boettcher. Business Intelligence Center (BIC).
with additional links to services for faculty, students, alumni, and other pages
http://www.library.georgetown.edu/bic/. Created 4/20/01. Last updated 9/07

Jennifer Boettcher. North American Industry Classification System (NAICS): Unofficial Clearinghouse.
http://www.library.georgetown.edu/bic/help/naics. Created 7/97. Last updated 12/04.

Jennifer Boettcher. Simmon's Choices II Tutorial.
http://www.library.georgetown.edu/bic/help/simmons. Created 8/29/97, Last updated 12/04.

Jennifer Boettcher as part of the BRASS Education Committee. Best of the Best: Accounting and Tax, American Corporation, Financial Markets and Investment, and Economics.
http://ala8.ala.org/rusa/brass/besthome.html. Created 2/4/00

7. Book Reviews
Jennifer Boettcher. "CNNFN," Choice: Current Reviews for Academic Libraries. August 1997, revised August 1998.

Jennifer Boettcher. "Profiles in Business and Management: An International Directory of Scholars and Their Research CD-ROM by Harvard Business School Publishing," Choice: Current Reviews for Academic Libraries [unpublished].

Jennifer Boettcher. "Review of Fitzroy Dearborn Directory of Venture Capital Funds by A. David Silver," Journal of Business and Finance Librarianship. 2, no. 1 (1996), 90-91.

Jennifer Boettcher. "Review of Women in Action: Rebels and Reformers by Elisabeth Israel Perry," Voter [League of Women Voters of Brazos County]. 24, no. 11 (July, 1995), 3.

8. Newsletter Articles
Jennifer Boettcher. "BIF Events this Spring," DC-SLA Chapter Notes. 62, no. 4 (April 2003), 2.

Jennifer Boettcher. "Understanding the U.S. Economic Statistics and International Business Sources," DC-SLA Chapter Notes. 61, no. 1 (September 2001), 14.

Jennifer Boettcher. "BIF and Bop in Fall 2000," DC-SLA Chapter Notes. 60, no. 2 (October 2000), 8.

Jennifer Boettcher. "Born in 1999, Business Information Finders Charts Its Future Growth," DC-SLA Chapter Notes. 59, no. 4 (January 2000), 6.

Jennifer Boettcher. "2001 Joint BRASS/GODORT Program Planning Committee," RUSA Update/BRASS Notes. (June 1999-present), regular entry.

Jennifer Boettcher. "Discussion Group," RUSA Update/ BRASS Notes. (June 1998-July 2000), regular entry.

Jennifer Boettcher. Georgetown School of Business MBA Globe. Monthly column,1999-2003.
Titles of columns include"Information is power," "I Need It Now!," "What are you doing this Summer?," "They know what you want and where you are," "Good Ethics: A key to your success," "Perfect strategic partners in your corporate career,""Wide Wonderful World," "Books are Y2K Compliant," "Looking Good," "Invisible Hand in the Library," "Becoming a Knowledge Artisan," "One More Tool for Networking," "Don't Waste Your Time," "Making the Case," "Research is the Practical Side to Business," and "A Library of Substance"

Jennifer Boettcher. "Know Your County...In Changing Times," Voter [League of Women Voters of Brazos County]. 25, no. 3 (November, 1995), 2.

Jennifer Boettcher. "Message From The President," Scope Notes [Student Association of the School of Information and Policy]. 1, no. 1-5 (October-July, 1991-1992), regular column.

9. Other Publications
Jennifer Boettcher. "BIC Picks" (newsletter entries) Sent to a self-selected people and faculty since 2003.

Jennifer Boettcher. "Understanding U.S. Economic Statistics and International Business Sources," (Press Release) Appeared in regional newspapers and websites. June/July 2001, for Business Information Finders of the DC Chapter of the Special Libraries Association.

Jennifer Boettcher. "Highlighted B-to-C Sources," (Bibliography) Spring 2001, for ALA/RUSA/Joint BRASS-GODORT Program. <http://www.ala.org/rusa/brass/mgboebib.html>.

Jennifer Boettcher. "Marketing.gov: Tools for Success," (Flyer) Spring 2001, for ALA/RUSA/Joint BRASS-GODORT Program.

Jennifer Boettcher and Wendy Rotz. "Data Presentations- A Guide to Good Graphics and Tables." (Press Release) Appeared in regional newspapers, December/January 2000, for Business Information Finders of the DC Chapter of the Special Libraries Association and The Quantitative Literacy Group of the Washington Statistical Society.

Jennifer Boettcher. "Reflecting on the Future of BRASS Services to Members," (Flyer) January 2000, for ALA/RUSA/BRASS Discussion Group.

Jennifer Boettcher. "How to Operate a Website," (Flyer) June 1999, for ALA/RUSA/BRASS Discussion Group

Jennifer Boettcher and Candace Benefiel. "Smooth Moves: Assisting Library Support Staff in Lateral Moves to the Reference Desk," (Abstract), in: 15th Annual Poster Sessions Abstracts. Chicago: American Library Association (1996): 14.

Jennifer Boettcher. "Business Librarians and Counselors Assist Job Hunting ." (Press Release) Appeared in regional newspapers, March 1994.

B. Research Activities
1. Funded Research
"Assisting Paraprofessionals in Lateral Moves to the Reference Desk." June 1995. (with Candace Benefiel) Funded by the Faculty Mini-Grant Program. With additional support from the Association of Research Libraries.

2. Research Under Contract
"Assisting Paraprofessionals in Lateral Moves to the Reference Desk" Occasional Paper with Candace Benefiel and Thresea Liedtka, with Association of Research Libraries.

3. Research in Progress and Projected Research
"Annotated Bibliography Regarding Small MSAs, County, and State Data Sources for Real Estate, Bond Investors, and Historians" (book with Sue Bradley).

C. Presentations
1. Juried/Invited Presentations
Jennifer Boettcher. "Industry Research Using Government Sources," SLA Pre-Conference. June 9, 2006. Baltimore, MD.

Jennifer Boettcher. "Economic Census," ALA/GODORT Midwinter. January 15, 2005. Boston, MA.

Jennifer Boettcher. "Business Librarianship 101: Outreach," ALA/RUSA/BRASS Preconference. January 25, 2003. Philadelphia, PA.

Jennifer Boettcher. "Search Strategies in Business," DC-SLA/DCLA 2002 Joint Spring Workshop Fast--Cheap--Accurate: Get All You Can Out of Web Searching. April 16, 2002. Washington, DC.

Jennifer Boettcher. "Business Plan for Marketing.gov: Tools for Success, " ALA/RUSA/Joint BRASS-GODORT Program. June 18, 2001. San Francisco, Calif.
with bibliography (web) Marketing Advantage:Tools for Success

Jennifer Boettcher, read by Crystal Allen. "Challenges and Opportunities," First International NAICS Users Conference: Conference Proceedings. September 30-October 2, 1998. Logan, Utah

Jennifer Boettcher. "Changing Initials, New SIC Becomes NAICS" What is it all About?" Texas-SLA, February 13, 1998, San Antonio, TX.

Carol Ambler, Jennifer Boettcher, and Margot Diltz. "SIC Transit, Hello NAICS! Creating New Pathways to Industrial Classification," 5th Annual CARL Conference. Sept 19, 1997, Oakland, CA.
Jennifer Boettcher. "NAICS pit: Don't get bitten when SIC codes are retired," National Online Meeting. May 1997, New York City, NY.

Jennifer Boettcher and Candace Benefiel. "Assisting Support Staff in Lateral Moves to Public Services," American Library Association Annual Conference Poster Session. July 1996, New York City, NY.

2. Presentations
"Economic Census," Business Information Finders, Arlington, VA. (forthcoming)

"Who are this people?" Teaching, Learning, and Technology Summer Institute (TLTSI), May 22,2003, Washington, DC.

"Business Librarianship 101: Services," Business Information Finders, November 13, 2002, Arlington, VA.

"Introduction of Marketing Sources," Business Information Finders, February 18, 1999. Washington, DC.

"Business Resources on the Internet," Texas A&M University Internet Awareness Week, November 1996, College Station, TX.

"Government-Sponsored Business Sources," New York State Small Business Development Center Staff Training. October 1993, Utica, NY.

III Documentation of Professional Activities

A. Awards and Honors
1. National
Elected Chair-Elect for ALA/RUSA/BRASS- Term 2004-2006

Elected Member-at-Large for ALA/RUSA/BRASS- Term 2001-2003

2. Local
Lauinger Library Staff Excellence Award, 2005
For outstanding leadership in the profession and in the University Library

Elected Georgetown University Faculty Senate, 2005-Present

B. Committee Assignments
1. National and Regional
Business Information Finders (Washington, D.C.)
Event coordinator 1999-present
Listserv owner 1999-present

Journal of Business and Finance Librarianship
Editorial Review Board 1996-present

American Library Association, Reference and User Services Association
RUSA Board, 2005-present
Planning and Finance, 2004-2005
Professional Development Committee (member, 2000-2005) (Chair, 2003-2004)

American Library Association, Business Reference and Adult Services Section
BRASS Executive Committee 2004-present
BRASS Marketing Committee (ad hoc) 2005-present
2006 Program Planning Committee 2004-present
BRASS Section Evaluation (ad hoc) 2002-2004
BRASS Representative to SLA 2002-2004
2001 Joint BRASS/GODORT Program Planning Committee, Chair 1999-2001
Discussion Group Leader 1998-2000
Education Committee 1997-2000
Nominating Committee 1997-2000
Disclosure Student Awards Committee 1997-1999
1997 San Francisco Program Planning Committee- Publicity 1995-1997
Publication Committee, Sub-Committee 1995-1997
1995 Chicago Program Planning Committee 1993-1995

Capital District Business Librarians (Albany, New York)
Program Planning Committee- Publicity 1993-1994

2. Work Place
Georgetown University, Washington, DC
Faculty Senate, 2005-present
Statistics and GIS Committee, 2003-present

Lauinger Library, Georgetown University, Washington, DC
III Electronic Resource Management System Committee 2005-present
Scholarly Communications Team 2005-present
Publication Committee 2004-present
Continuation Review Committee 2002-present
Staff Fund 2000-present
Intranet Committee 1998-2001
Communications Task Force 1998

Evans Library, Texas A&M University, College Station, Texas
Tenure Support Group, co-chair 1995-1997
CIS Expo/Internet Week Committee 1995-1998
Evaluation Review Committee 1996
Bibliographic Software Selection Committee 1996

Central Administration of State University of New York
Professional Development Committee 1993-1994

C. Professional Memberships
American Library Association
Reference and User Service Association 1992-present
Government Documents Round Table 1992-present
Association of College and Research Libraries 1992-2000

Special Libraries Association 1992-present
DC Chapter
Texas Chapter
Business and Finance Division

Business Information Finders (Washington, D.C.) - Founding member 1999-present

Capital District Business Librarians (Albany, New York) 1992-1994

Documents Interest Group (Albany, New York) 1992-1994

D. Other Professional Activities
Paid Lecturer, Georgetown University International Executive MBA program, Washington, DC. 2000-2005

Paid Consultant, Mansfield Associates, Washington, DC. 1997

Paid Information Consultant, Center For Family Business, Cleveland, OH. 1994

Information Consultant, volunteered with area non-profit organizations: 1992-1994
Project SOAR, Social Justice Center, and Honest Weight Food Co-op

President, School of Information Science and Policy Student Association, 1991-1992
State University of New York, Albany

Graduate Student Organization, State University of New York, Albany 1991-1992
Chair, Multi-Cultural Committee Elected Representative

IV. Documentation of Professional Assignment

A. In-House Publications
1. Help Sheets
Adobe Acrobat Reader 5 for Windows, created 2002

Bloomberg Station (how to save from academic account), created 2002

Data Analysis and Reporting Tool: DART, created 1996

Data stream: Time Series Retrieval, created 1997

Demographics USA, revised 1999, revised 2001

1992 Economic Census CD-ROM, created 1996, revised 1997

Gopher on Windows: Navigational Tool for the Internet, created 1995

International Financial Statistics, created 1996, revised 1999

In Site Databases, created 1996, revised 1997

Investext: Academic Edition, created 1996, revised 1997

National Trade Data Bank: NDTB, created 1995, revised 1996

Mediamark, created 1999

Political Risk Services, created 1997, revised 1998-1999

Research Insight, created 2000, Revised 2002

Simmons: Survey of Media and Markets, created 1996, revised 2001

Selected Search Operators and Commands for the Barclay Center Electronic Reference Sources, created 1996, revised 1997

Standard & Poor's Compustat PC Plus, created 1996

2. Bibliographies
American Corporations: A Guide to Resources, revised for HTML 1998, updated 2005

Business And Government Research, (web) created 2005

Career Resources Located at the West Campus Library, created 1996

Economic Conditions: A Guide to Resources, revised for HTML 1999

Global Business Information: Country, created 1997

Industries: A Guide to Resources, revised for HTML1998, updated 2004

International and Foreign Industry: A Guide to Resources, revised 1998

International Corporations: A Guide to Resources, revised for HTML 1999

International Marketing: A Guide to Resources, revised for HTML 1999

Investments Analysis: A Guide to Resources, revised for HTML 1999, updated 2005

Marketing: A Guide to Resources, revised for HTML 1999, updated 2005

Nonprofit Sources: A Guide to Resources, created 2000

Selected Business Sources on the Internet, revised 1996

Selected Marketing Reference Sources: United States, created 1996, revised 1997

Selected Small Business Sources, revised 1997

Selected Sources for Management 461: Entrepreneurship, created 1996

Something for Everyone in Business, created 1995

U.S. Economic Indicators: A Guide to Resources, revised for HTML 1999

Wireless/Cellular Services, (web) created 2005

3. Selected Work-Related
Business Databases, annotated list of business databases, 1998-2001

Business Bibliography, used to assist library staff, created 1996

Business Librarian Practicum, proposal 2000 (accepted)

Classroom Instruction Program: Business Database Listing, 1995

Controlled Vocabulary for Small Business Vertical File, 1993

Networked CD-ROMs in Georgetown University Libraries, proposal 2004 (accepted)

Enterprise Academy for Business Research, proposal 1999 (accepted)

Enterprise Academy for Business Research, proposal for credit-based courses, 1998

Monthly Summary of Counselor's Evaluation, counts and comments, 1992-1994

Ranking of business schools, Excel 2005

Something.com Business Intelligence Center, proposal and statistical analysis 2000

Top-Tier Journals, memorandum for Business School Faculty Peer Review Committee, 1999

What To Do About Reference?, proposal, 1994

B. Reference Services
1. Software
Select search engines- Dialog, Lexis/Nexis, Westlaw, NOTIS, Innovative Interface, ProQuest, WebSPRIS, Ovid, InSite, 1st Search, Economist Intelligence Unit, Cambridge Scientific Abstracts, Academic Universe, ISINet, Stat-USA, CCH, EBSCO,

Select unique titles- Bloomberg, Wharton Research Data Services (WRDS), Factiva, Research Insight, Global Market Information Database(GMID), Standard & Poor's NetAdvantage, Gartner Group Research, LIVEDGAR, SharkRepellent.net, Socrates, Bridge, SBRnet, International Financial Statistics, Data Analysis and Retrieval Tool (DART), Simmon's Choices II, SourcOECD, American FactFinder, MarketResarch.com, Wall Street Transcripts, Datastream,Financial Accounting Research System (FARS), Political Risk Services, Economatica, Social Sciences Citation Indexes, RIA OnPoint, MorningStar's Principia Plus, American Business Disc, Statistical MasterFile, National Trade Data Bank-Dos, Chemical Abstracts, Broadcast News, Mediamark Reporter, Literature of the Nonprofit Sector Online,World Trade Online, CorpTech

Select software applications- WordPerfect, Word, PowerPoint, Excel, Groupwise, Quatro Pro, Dreamweaver, Photoshop, ArcView (GIS)

2. Product Manager (expert in search software and content; instruct staff on software and developments; publisher liaison; trouble shooter)- 1994-1997
Compustat PC Plus, Data Analysis and Retrieval Tool (DART), Datadisk- Retail, Datastream, Economic Census, Economatica, International Financial Statistics, Investext, National Trade Data Bank (NTDB), and Political Risk Services

C. Instructional Services
1. Selected Library Instruction Sessions
Four Warm Bodies (self defined training sessions), 2000-present

Buyer Behavior, 2005

Principles of Investment, 2003- 2005

Business & Government Relations, 2003-2005

Latin American Economic Data, 2000-2005

BloombergStation, 2000 - 2005

Research Insight, 1999 - 2005

MBA Briefing, 1999 - 2004

Lexis/Nexis and Congressional Universe Searching, 1998

International Economics, 1998 - 2005

Principles of Marketing, 1997- 2001

Compustat PC Plus Workshop, 1996 - 1997

Entrepreneurship, 1996 -1997

New Product Development, 1996

International Marketing, 1995 - 2005

Basic Business - PowerPoint program used in majority of business sessions, 1995

2. Selected Staff Instruction (workshops with hands-on-exercises)
Economic Census, 2005
Value Line and Factiva, 2003
World Trade Analyzer an OECD Statistical Compendium, 2002
SRDS, 1999
Demographics USA, 1999
Simmons Choices II, 1999
Political Risk Yearbook CD-ROM, 1998-1999
Basic Business, 1998
Datastream, 1996
Compustat PC Plus, 1996-1997
Economic Census, 1996
International Financial Statistics, 1996, 1999
Investext, 1996
Data Analysis and Reporting Tool, 1995
National Trade Data Bank, 1995
Business Instruction, used for new library staff members, created 1995

3. Enterprise Academy for Business Research (A series of workshops designed to develop the skills necessary for success in finance, marketing, management, and international business. After taking the classes, participants will be able to identify their information needs in business situations, choose the correct research tools to gain information, and make better-informed decisions. Each of the four business topics is explored in a series of four workshops.)
a) Marketing
Introduction to Marketing Research, Simmons Choices III, Demographics USA, and SRDS Resources
b) International Business
Introduction to International Business, National Trade Data Bank (NTDB) via STAT-USA, International Financial Statistics (IFS), International Trade Data Resources, and Global Integrative.
c) Management
Using Research Time Wisely, Before the Interview, Using SEC filings for SWOT Analysis, Finding Manufacturing Costs, and Researching Non-Profits
d) Finance
Introduction to Financial Sources, S&P Compustat Research Insight, Bloomberg, and Morningstar Principia Plus

D. Continuing Education
1. Credit Course
International Executive Master of Business Administration, 2003-2005

Accounting Concepts and Procedures, Fall 1996

2. Selected Workshops (outside of ALA)
Managing Digital Assets, ARL (Washington, DC) 2005

Practical International Copyright Law, CAPCON (online) 2005

Digital Licensing Online Course, CAPCON (online) 2005

Taking the Sting out of Statistics, DC/SLA (Washington, DC) 2005

Syllabus Design, The Center for New Designs in Learning & Scholarship: CNDLS (Washington, DC) 2004

Regional Conference on Census 2000 and 1997 Economic Census, Census Bureau (Washington, DC) 2000

Doing Research for Nonprofits, BIF (Arlington, VA) 1999

Update on GPO Activities, DC/SLA (Washington, DC) 1999

Web-Enabled Databases, BIF (Washington, DC) 1999

Going Global: Business and Government Information Partnering, BRASS (Washington, DC) 1998

International Organization Information for the 21^st Century, GODORT (Washington, DC) 1998

Using EDGAR Documents in Company Research, Disclosure, Inc (Washington, DC) 1998

Regional Economic Information System (REIS) Training, University of Texas (Austin, TX) 1997

Better Meetings, Texas A&M University Evans Library (College Station, TX) 1997

Covey Training, Texas A&M University Evans Library (College Station, TX) 1996

Punctuation and Grammar Review, Texas A&M University Human Resources (College Station, TX) 1996

Quantitative Research Methods, Texas A&M University Evans Library Research Committee, (College Station, TX) 1996

Review and Editing Techniques, Texas A&M University Human Resources (College Station, TX) 1996

Dialog's Beyond The Basics, Dialog, Inc (Austin, TX) 1995

Dialog's Market Intelligence, Dialog, Inc (Austin, TX) 1995

Family Business, Center for Family Research (Orlando, Fld) 1992

Grant Writing, University of New Hampshire Continuing Education (Durham, NH) 1989