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Help!

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Basic Help

  • Visit our training section for online guidance and instructions for getting in-person help.
  • You can also try chatting with a Multimedia Specialist for help with Multimedia Projects or to ask questions about the Center's services. Look for the Chat service on the home page.
  • Call us at 202-687-7410 or email gelardin@georgetown.edu
  • Listen to our student produced podcast series: GelCast

Topics of frequently asked questions

  1. Where can I buy miniDV tapes, CDs, DVDs, on campus?
    These items are available at the campus bookstore, as well as retail outlets such as Best Buy, Radioshack, and most large pharmacies.
  2. What software is on Gelardin computers?
    Click here to see what you can do here.
  3. How do I reserve the Dubin Room?
    Instructions for reserving the Dubin Room here (instructors only).
  4. How do I reserve the Murray Room?
    Instructions for reserving the Murray Room here (instructors only).

One-on-one consultations with a Multimedia Specialist

GNMC Multimedia Specialists offer one-on-one instructional support for multimedia development to any faculty, student, or staff at Georgetown University.  Schedule a Multimedia Consultation.

Need to schedule a workshop for your class or organization?

GNMC Multimedia Specialists provide multimedia instruction designed to introduce students to the multimedia software, video and audio equipment, and the process of creating a project in alternative media. The workshops introduce students to relevant equipment and software for their course assignments, outline the creative process, and provide students with hands-on practice using resources in the New Media Center. Request a multimedia instruction session.

Other helpful resources on campus

  • Research and Instruction
    Research & Instruction librarians provide research assistance and teach the use of library resources for the social sciences, sciences, humanities and business. The Reference collection includes many specialized research tools such as periodical indexes, encyclopedias, dictionaries, bibliographies, and atlases.

    Phone: 202-687-7452
    reference@georgetown.edu
  • University Information Services
    "UIS carries out daily technical operations, including the development and support of information technology infrastructure, and assistance and support for the user community of faculty, staff, and students."

    UIS Help Desk: 202-687-1162
    Contact Page
  • Classroom Educational Technology Services
    CETS provides classroom technology for many classrooms on the main campus.  They also provide additional services for conferences, workshops, meetings, lectures and panel discussions.

    Phone: 202-687-7491
  • CNDLS
    Interested in rethinking some aspect of your curriculum? Begin by visiting the Center for New Designs in Learning & Scholarship for help.

    Phone: 202-687-0625