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Updated: 1 day 10 hours ago

Accessibility for Web Design

Wed, 01/10/2018 - 19:00
Are you doing everything you can to make sure your sites are accessible and easy to use? Learn practical accessibility techniques to ensure your web designs can be viewed and used by everyone. Internationally recognized accessibility expert Derek Featherstone walks through examples of common web interaction flows, and then steps through considerations and tactical strategies for each component, to assure that people with disabilities can easily complete those tasks. Learn the proper use of color, contrast, and motion, and find out how to design keyboard interactions and touch interfaces; incorporate images, sound, and video; design accessible forms; structure content at the tag level; and balance responsive design with accessibility.

Edge Analytics: IoT and Data Science

Wed, 01/10/2018 - 19:00
Mobile devices, the Internet of Things (IoT), and other systems at the "edge" of the enterprise produce a vast amount of decentralized data. Instead of consolidating and syncing that data to perform analytics, why not produce the analytics at the edge and dramatically increase the availability and usability of data-driven insights? All of the major technology vendors, including Cisco, Oracle, and IBM, have embraced edge analytics. It is an important, emerging topic for anyone involved in business development, operations, or analytics to understand. This course introduces the concepts related to edge analytics, and explains how edge analytics fit alongside big data, traditional data warehousing, and other analytical environments. Instructor Alan Simon demonstrates sample architectures and core technologies such as intelligent digital video and sensor-produced data. He also reviews specific solutions from Intel, Cisco, and other vendors, and shows how edge analytics can be applied in four different use cases: retail, manufacturing, IT security and systems management, and energy exploration.

Customer Service: Problem Solving and Troubleshooting

Wed, 01/10/2018 - 19:00
Customer service care costs organizations billions of dollars each year. As a result, it's critical that employees are equipped with the skills needed to handle a variety of different customer service problems. In this course, learn critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications. Discover how to effectively deal with issues, while maintaining a positive relationship with your customers (and your own sanity). Plus, learn how to identify and resolve larger systemic issues within your company. (Author: Noah Fleming)

Microsoft Certifications: Exams, Paths, Certifications, and Resources

Wed, 01/10/2018 - 19:00
For the last 22 years, the Microsoft certification program has helped IT pros enhance their careers in technology. With different levels of certifications, dozens of exams, and several different technology tracks, it can be difficult to navigate between the options. This course helps you explore the following MCSA (Microsoft Certified Solutions Associate) and MCSE (Microsoft Certified Solutions Expert) tracks: Mobility, App Builder, Cloud Platform and Infrastructure, Data Management and Analytics, and Productivity. Join instructor David Elfassy and learn how to advance your career through certification.

Explore the different question types that exam takers will encounter, and then dive into the details of sample questions. David also introduces study methods and the best test preparation tools out there for Microsoft certification candidates. Plus, learn what career opportunities and next steps await you after you pass the exams.

Building Single-Page Applications Using ASP.NET Core JavaScriptServices

Tue, 01/09/2018 - 19:00
Explore how to leverage ASP.NET Core single-page project templates—including React.js, Angular.js, Vue.js, and Aurelia.js. This course covers how to work with templates and JavaScriptServices to accomplish front-end projects, from setup to app publication. Find out how to approach scaffolding a project, implement SPA (single-page application) services, execute JS in the server, use routing helpers, create database features, add React components, and more. (Author: Kazi Nasrat Ali)

Learning Java 9 Modularity

Tue, 01/09/2018 - 19:00
Project Jigsaw is the star attraction of Java 9. It introduces the Java Platform Module System (JPMS) and makes it possible to create modular applications natively in Java. Modularity is key in managing complexity in modern applications but is also a complex subject in it of itself that impacts the entirety of an application.

In this course, instructor Nick Maiorano breaks down this complexity by explaining what modularity is all about, how Java has adopted modularity and how to start using to build better quality applications.

Designing RESTful APIs

Tue, 01/09/2018 - 19:00
Having a solid understanding of how to correctly build APIs is important for any developer planning on creating websites. In this course, learn how to plan and model your own APIs, and explore the six REST design constraints that help guide your architecture. Keith Casey starts with a simple overview, including advice on identifying the users or "participants" of your system, and the activities they might perform with it. He discusses how to validate your design before you build it, and explores the HTTP concepts and REST constraints needed to build your API. To wrap up, Keith goes over some of the most common API design patterns you may encounter.

R for Data Science: Lunchbreak Lessons

Tue, 01/09/2018 - 19:00
Programming is learned in small bits. You build on basic concepts. You transfer the knowledge you already have to the next language. Lunch Break Lessons teaches R—one of the most popular programming languages for data analysis and reporting—in short lessons that expand on what existing programmers already know.

The five minutes you spend each week will provide you with a building block you can use in the next two hours at work. Review language basics, discover methods to improve existing R code, explore new and interesting features, and learn about useful development tools and libraries that will make your time programming with R that much more productive.

All series code samples can be downloaded at (Author: Mark Niemann-Ross)

Learning Word Online

Tue, 01/09/2018 - 19:00
With Word Online you can create, view, edit, and share documents directly in your web browser. In this course David Rivers starts with a quick tour of Word Online, showing the unique features of the online app and the differences from the desktop version. Next, David shows how to work seamlessly with Word Online as a standalone product or in concert with Word desktop. Learn how to create and edit documents, format text, insert graphics and tables, and then collaborate on your documents with others—from any device connected to the web.

Human Resources: Using Metrics to Drive HR Strategy

Tue, 01/09/2018 - 19:00
Become a strategic HR partner in the success of your organization. Metrics can help you assess the cost and impact of HR initiatives. The findings can help determine how the business moves forward, and where you need to focus your resources to help employees thrive. Join Catherine Mattice Zundel, an HR consultant and trainer, as she shows how to use metrics to reframe HR as an investment vs. cost center, and elevate your career as you partner with organizational leaders to grow the business. Learn what to measure and why throughout the employee life cycle, from recruiting and onboarding through growth and retention. Plus, find out how to measure your own impact, and discover the different software options that are available to help you gather your data.

Sales Pipeline Management

Tue, 01/09/2018 - 19:00
Truly successful sales professionals are able to focus on efficient and profitable ways of increasing sales to develop their business. They manage the sales process by diligently staying in tune with opportunities and actively monitoring account activity throughout the sales cycle. In this course, learn about proper sales pipeline management, to become more skilled at organizing leads, cultivating opportunities, forecasting outcomes, and closing sales. (Author: Dean Karrel)

Learning Realm for iOS App Development

Tue, 01/09/2018 - 19:00
Many modern apps need the ability to store and sync data across devices, and productivity apps often need collaborative features to be useful. Realm helps developers save time by making fast work out of accessing data and developing mobile apps that work as well offline as when online. In this course, learn how to use Realm features to build data-driven apps leveraging a mobile database and reactive architecture. Learn how to plan and implement data models with Realm. Find out how to save, retrieve, modify, and delete data. Discover how to Install Realm into a new app and an existing app. Additionally, learn how to sync data between devices with the power of Real Object Server. (Author: Brian Advent)

Web Security: OAuth and OpenID Connect

Tue, 01/09/2018 - 19:00
While many technical professionals claim to know and understand OAuth, reality often suggests otherwise. Implementing the proper grant types and the required flows while securely protecting your secrets is challenging at best and catastrophic at worst. Fundamentally, professionals often struggle with OAuth because they misunderstand what it is, what use cases it is particularly good and bad at, and how to integrate it smoothly and safely into their systems. In this course, review the basics of OAuth 2.0 and OpenID Connect, and learn how to use them to authenticate your applications. Learn about tokens, scopes, and claims; OAuth flows; common security considerations; and more. (Author: Keith Casey) for Customer Service Management

Tue, 01/09/2018 - 19:00 is a leading support desk tool offered by Salesforce. This powerful tool automatically integrates with Salesforce, and offers functionality that can make it easier to stay organized—and, in turn, better assist your customers. is the preferred solution for small businesses seeking Salesforce software capabilities. In this course, join Christine Pereira as she explores how to use to manage customer service workflows. Christine helps you get started by explaining how to navigate She also reviews the metrics and data that are available in this tool. In addition, she demonstrates how to set up your help desk, use labels to sort cases, leverage automation for greater efficiency, and customize the look and feel of to match your brand. To wrap up, she discusses how to measure your success with data and business insights, and shares best practices for customer support. (Author: Christine V Pereira)

Android Development Essential Training: Local Data Storage

Tue, 01/09/2018 - 19:00
Android developers who need to manage and present data have many tools available to them in the application framework of Android. This course covers a variety of data persistence techniques, including storing data in shared preferences—key-value pairs—in JSON-formatted text files, and in relational databases with SQLite. Join David Gassner as he demonstrates these data management techniques. He also explains how to use relevant design patterns to model data with Java classes, and how to present data to the user with the Android SDK's ListView and RecyclerView components.

Marketing Analytics: Setting and Measuring KPIs

Mon, 01/08/2018 - 19:00
How are you measuring your marketing efforts? Do you want to make more data-driven decisions? KPIs (key performance indicators) offer a quantitative measure of your success, whether you track it in visits, clicks, signups, or purchases. Luckily, it's easy to set and track KPIs using one of the most popular marketing tools around: Google Analytics.

Learn how to step up your marketing analytics game with this course on setting and measuring KPIs from marketing expert Adriaan Brits. He shows how to import existing dashboards and create brand-new ones to measure your KPIs and keep track of relevant data. Learn how to enhance dashboards with goals and event tracking, review historic or recent trends, and find more data you need. Then get tips and tricks for reading Google Analytics reports and measuring specific KPIs related to content marketing, brand awareness, or even customer loyalty.

Human Resources: Selecting an HR System

Mon, 01/08/2018 - 19:00
Learn how to select the right HR information system (HRIS) for your organization. An HRIS is designed to manage the data of the workplace and the entire employee lifecycle: from hiring to managing payroll, benefits, and training. Due to advances in technology and decreases in cost, these solutions are more realistic for all companies—but not all HR systems are made alike. This course can help you identify an HRIS system that will work best for your company. Learn what internal factors to consider in your purchase, including day-to-day and strategic company needs. Discover how to identify potential vendors, and generate request for information (RFIs) and requests for proposals (RFPs) in order to solicit bids. Instructor Don Phin also explains the right questions to ask at every stage of the buying process.

Migrating from Final Cut Pro 7 to Final Cut Pro X

Mon, 01/08/2018 - 19:00
Upgrading from Final Cut Pro 7 to Final Cut Pro X gives video editors the newest interface and tools for video editing. Understanding the differences between the two versions paves the way for a painless upgrade experience. Learn how to migrate your skillset and your projects to Final Cut Pro X. Author Jeff Greenberg covers the new features and workflows in version X, including the magnetic timeline, connected clips, and the deep integration of color correction and sound editing. (Author: Jeff I. Greenberg)

Photo Restoration: Fixing Water Damage

Mon, 01/08/2018 - 19:00
Old photos are often not only faded—there's also a good chance they've had some water damage over the years. In this course, master restorationist Neil Rhodes shows how to use Adobe Photoshop to fix overall damage and restore your photo. He begins by assessing an image and mapping out a restoration strategy. He then moves on to fixing the grass, feet, legs, and fence in the photo; repairing the water damage; and then cleaning up the restoration.

Exam Tips: Certified Associate of Project Management (CAPM)®

Mon, 01/08/2018 - 19:00
Learn key tips and insights to help you pass the Certified Associate in Project Management (CAPM)® exam on your first attempt. This course has been updated for the latest CAPM® exam objectives, and guides you through the examination process from beginning to end. Oliver Yarbrough shares straightforward, step-by-step methods for successfully taking and passing this exam. He reviews best practices and terminology, provides tips for managing your time most effectively, and shares his methodology for approaching the test questions.