CORONAVIRUS UPDATE: The library is closed effective Tuesday, March 24th.
Continuing services will include: access to online materials; reference, class or research consultations; and assistance with securing expanded online access to curriculum-based and/or research materials. For more information see the Georgetown Libraries COVID-19 Updates and Resources page and the Library's COVID-19 FAQ.
Gelardin Equipment Transition FAQ
Beginning in January 2020, the media equipment currently available from the Gelardin New Media Center will move to the 3rd-floor circulation desk.
How does this transition benefit our users?
- Patrons will be able to access media equipment checkouts and returns for an additional 30 hours per week since the 3rd-floor circulation desk is open until midnight most days of the week
- A streamlined single circulation point on the entry-level of the Library where users can check out and return all Library items.
- More users will become aware of the emerging and digital media technologies available to them at the Library.
- The resources at the Gelardin New Media Center will become more integrated with other units in the Library.
What is the anticipated timeline for the transition?
During the Fall 2019 semester, Library staff have been working to finalize the project plan and train staff members in order to prepare for this change.
The media equipment move will take place on January 2nd & January 3rd. During the move, no equipment checkouts or returns will take place. Starting January 6, 2020, the Library's media equipment will circulate from the Circulation desk on the third floor of Lauinger Library.
What are the plans for the Gelardin service desk?
During the Spring 2020 semester, the Gelardin New Media Center service desk will be open from 10 am-4 pm Monday through Friday. Staff will be on hand to help users working in the editing rooms and production spaces in the New Media Center and can also answer questions about the digital media equipment. One-on-one consultations with Gelardin Multimedia Specialists can be scheduled with 48 hours advance notice and emails to email@example.com will be answered within 24 hours, Monday-Friday.
We’ll be working closely with faculty and students over the Spring 2020 semester to better understand their needs for digital media production facilities, digital scholarship, and collaborative workspaces and how we can make the best use of the spaces in the Gelardin New Media Center.
How will users reserve and gain access to private Gelardin spaces (production studio, editing rooms, CoLab, VR station)?
Users will continue to make reservations for Gelardin editing and production spaces through the online reservation system. The editing rooms (except for editing room #2/the Animation Studio) will be left open and will be available whenever the Library is open. The Animation Studio, Production Studio, and 158 CoLab will be locked because of the specialized equipment in those spaces. To gain access to those locked rooms, patrons who have made a reservation should check-in at the 3rd-floor Circulation Desk and Access Services staff will unlock the doors.
What will happen with the Gelardin gaming station?
The gaming station will be kept where it is, in the main computer lab area within Gelardin. The controllers and games can be checked out at the Circulation Desk.
Media Equipment Collection
Will all media equipment continue to be circulated?
Nearly all the same equipment will circulate, but the pickup and drop off location will be at the 3rd-floor circulation desk.
Where will users be able to reserve equipment?
Users will be able to reserve equipment through the online reservation system, which will be reorganized within the Library website. Users can also reserve equipment by coming to the Access Services Desk in person, or by calling the Library at 202-687-7607.
How will the level of support for equipment change?
Although the Gelardin staff will be working to provide the same level of support, we recommend that you plan your media projects as far in advance as possible in order to receive the guidance you'll need to succeed. You can request a one-on-one consultation, sign up for an open workshop, or schedule a group training session online at www.library.georgetown.edu/gelardin/ under the “Instruction” tab. You can also find detailed information about using the media equipment, including tutorials and user manuals, under the equipment pages. Finally, consider exploring the vast array of video tutorials available through LinkedIn Learning.
What’s happening with the staff in Gelardin?
Gelardin staff will continue to provide support and expertise to the Georgetown community during and after this transition. This includes offering open workshops, individual consultations, and instruction for course assignments. We will also be available to respond to media equipment questions in person, via phone, and email. Since the equipment move will allow Gelardin staff to focus our time and energy on supporting digitally enhanced teaching and scholarship, we also hope to hear from faculty about ways we can partner on exciting projects using emerging technologies like VR and AR, digital media assignments like podcasting, or digital scholarship of any shape or form.
What will happen with the Gelardin email address? Webchat? Desk phone?
I wasn’t able to get my question answered today. Who should I contact?
You may contact Beth Marhanka, Head of the Gelardin New Media Center, at firstname.lastname@example.org for more detailed information.