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Policies and Procedures

How we do things around here...

Cleaning Up and Putting Tools Away

  1. As they say “Your mother doesn’t work here,” so you are responsible for cleaning up after yourself, and putting tools away when done.
  2. It is NOT ok to leave a tool lying out on a work surface when you leave the Maker Hub.
  3. If you’re not sure where a tool goes, ask a volunteer or staff person wearing an apron.
  4. If that doesn’t work, put the tool in one of the “reshelve stations” around the Maker Hub.
  5. HOT Tools should be put away in one of the “Cooling Stations” around the Maker Hub.
  6. Use one of the Maker Hub’s two Shop Vacs to clean up any dust or metal shavings. Remember that dust can travel far in the Maker Hub; don’t just clean your immediate work area.
  7. Use paper towels and hand sanitizer to clean any surface mess.
  8. Use the broom and dustpan to clean the floor. 


  • Report all emergencies to Maker Hub staff/volunteers
  • In case of emergencies, call 74343, NOT 911
    • From your cell phone, that’s 202.687.4343
  • Fire Extinguishers are located at the front door to the Maker Hub and by the Laser Cutter
  • The Phone is located by the entry station
  • Make sure you have identified the location of these items so you can get to them quickly in the event of an emergency

First Aid

  • Report all injuries to Maker Hub staff/volunteers
  • First Aid Kit is located at the welcome table at the main entrance to the Maker Hub
  • It includes gauze, band-aids, and neosporin
  • For serious injuries, see a medical professional
  • The Emergency number is 74343

Equipment Reservation

  1. All equipment marked “requires reservation” MUST be reserved before use.
  2. Just-in-time reservation: When you sit down to start using equipment that requires reservation, reserve it at that time.
  3. Advance reservation: When you want to ensure that a tool is available when you plan to come in.
  4. No more than 6 hours can be reserved IN ADVANCE for the laser cutter by a single individual per week, and for no longer than 2 hours per reservation.
  5. Just-in-time reservations can be made for up to 3 hours, with no weekly limit.
  6. If you don’t show up for your reservation within 15 minutes of the start time, your reservation will be removed, and counted as a NO-SHOW.
  7. If you have 3 no-shows, you will be banned from reserving equipment in advance. Just-in-time reservations will still be allowed. 

Project Boxes

  • Project boxes are a way to store your project in the Maker Hub, and also a way to avoid paying for electronics until you are sure you need them.
  • Visitors are allowed to take arduinos and raspberry pis, and other electronics consumables, and keep them in their project boxes. They will not be charged for these items as long as they keep them in the project boxes and don’t remove them from the Maker hub.
  • Project boxes are assigned on a first-come, first-served basis.
  • Project boxes come in many sizes; please pick the smallest size suitable for your project.
  • Project Boxes MUST be labeled with
    • Project Team Names
    • Project Team NetIds (the part before the @ in your email)
    • The Current Term
  • When you take a project box, inform a volunteer so they can register your project box through the app.
  • Project boxes labeled incorrectly, or not updated with the current term WILL BE EMPTIED and contents thrown away or put into the Maker Hub general supply. 

Taking Tools out of the Maker Hub

  • Too often, tools that leave the Maker Hub don’t return.
  • No tools, lumber, markers, pens, paper, batteries, books or other materials of any kind are to be removed from the Maker Hub, even just into the IdeaLab, without express approval of the Maker Hub Manager or Operations Coordinator. Such approval is usually not given, as we are not a equipment loaning operation.
  • Visitor projects, completed or incomplete, that use only free consumables (wood, 3d prints, laser cut materials, etc) may be taken out of the Maker Hub without permission.
  • Visitor projects, completed or incomplete, that use non-free consumables (eg raspberry pis, arduinos, motors, sensors, legos, etc) may NOT be taken out of the Maker Hub until costs for those materials have been recovered. This is usually accomplished by ordering replacement supplies and having them shipped to the Maker Hub. Visitors are free to store these items in their project boxes.
  • The Maker Hub may allow tools to leave the space for planned workshops and activities with campus partners. See the Maker Hub Manager to discuss these arrangements.

Minors in the Maker Hub

The Maker Hub is not typically a child-friendly space; minors require close supervision around our tools. If you would like to plan an activity involving Minors in the Maker Hub, contact so we can make arrangements. 

Organizing your own Event in the Maker Hub

We encourage staff, volunteers, and even our visitors to create their own events to share their skills, form project groups to tackle design challenges, or create mini-communities of interest.

Some random ideas for events:

  • Knitting Circle
  • Design challenge response
  • One-off or recurring skill shares
  • Show and tell
  • Bringing in outside experts to talk about business models
  • Group problem solving sessions


To Create your Event: contact to discuss your idea and get help planning it.

    Bringing your class to the Maker Hub

    Maker Skills and Maker Culture are increasingly relevant in the fields of medicine, international affairs, business, the arts, writing, rhetoric, graphic design, global human development, and more. Contact to plan and schedule a visit by your class, which may include a presentation or activity custom-tailored for your curriculum. 

    Making Items for Profit in the Maker Hub

    • The Maker Hub supports and encourages entrepreneurial thinking. Feel free to make items in the Maker Hub that you plan to sell.
    • If you are making items to sell, do not use the Maker Hub’s free consumables. Purchase your own materials, or arrange for reimbursement with the Maker Hub Manager.
    • Do not monopolize the tools.
    • If your business does well, consider a donation of funds or Equipment to the Maker Hub

    Maker Hub and IP

    • Please be aware of Georgetown University’s policies on ownership of ideas created by students, found here.
    • Please do not use the Maker Hub tools to violate copyright, patents, or trademarks.

    Noise in the Maker Hub

    Out of respect for our office neighbors, we try to limit noise before 5pm on weekdays. This means, that before 5pm:

    1. No music
    2. No loud power tools: Dremel, tracksaw, CNC Router, jigsaw, etc.
    3. Power drill and power screwdriver are OK
    4. Laser Cutter is OK 

    Computers in the Maker Hub

    Computers in the Maker Hub are for maker projects only. Please don’t tie up a Maker Hub computer for routine emails and facebooking.

    Digital Design IMacs

    The digital design IMacs run a variety of 3D modeling software, Adobe Creative Suite, and also control the Vinyl Cutters.

    Laser Cutter Computer

    The Laser Cutter computer is a windows computer that is used for controlling the Laser Cutter. It has Adobe Creative Suite, and should only be used for running Laser Cut jobs, and last-minute tweaks and corrections of Laser Cut jobs in Adobe Illustrator.

    CNC Router Computer

    The CNC router computer controls the Handibot CNC router, and runs VCarve, the software for creating jobs for the Handibot. It should be used only for VCarve and running the Handibot.

    3D Printer Computer

    The 3D printer computer is an IMac that runs the “Slicer” softwares for each of the 3D printers. It should only be used for setting up 3D printing jobs.

    Gelardin computers

    The computers in the Gelardin New Media Center all have Adobe Creative Suite. If the Maker Hub computers are occupied, we recommend using those for 3D modeling in tinkercad, and and designing for the laser cutter in Illustrator and Photoshop.  

    Use of Consumable Supplies

    • “Consumables” are things in the Maker Hub that we run out of as people use them. Examples include wood, screws, 3d filament and resin, paper, etc.
    • The Maker Hub strives to be a space where visitors can try out ideas, experiment, and innovate without worrying about up-front costs. Therefore, most of our consumables are free for normal use.
    • “Normal Use” for consumables:
      • Laser Cutter: up to 6 sheets of 12x24” MDF or Birch
      • 3D filament: under 1/3rd of a 2 kg spool
    • Beyond “Normal Use”, we recommend you purchase your own consumables, or make arrangement to reimburse the Maker Hub for the consumables used.
    • If you are making items to sell (past the first prototype), we ask that you purchase your own consumables, or make arrangement to reimburse the Maker Hub for the consumables used.

    Expensive Consumables.

    • Some consumables are expensive, and we have to charge for their use:
    • Items we charge for are:
      • FormLabs 3D Print: $25.00 per 50 ml (round up to $25 increments)
      • Acrylic sheet - $25.00
      • Raspberry Pi 3 with SD card and charger - $50.00
      • Arduino Uno - $25.00
      • Buttons < 50  : Free
      • Buttons (50-100) - $25.00
      • Buttons (101-500) - $50.00
      • MDF < 6 sheets : Free
      • MDF (any thickness): $25 for 6 sheets (for large volume jobs).
    • The Maker Hub reserves to right to limit use of consumables if supplies are running low.
    • Though we don’t often police visitor projects, we reserve the right to disallow projects that are egregious wastes of consumables, or to suggest other approaches that use less consumables.
    • Classes or clubs that use large amounts of 3D filament or other consumables may also be charged on a case-by-case basis. 

    How to reimburse for consumables. Here are some options:

    • Visitors are encouraged to simply order replacement supplies and have them shipped to the Maker Hub. Once the order is placed, visitors may pick from our existing supplies
    • See below for a list of sites to order supplies
    • Ship to:

    Maker Hub, Lauinger Library
    Georgetown University
    3700 O Street NW
    Washington DC 20057

    • Sometimes alternative purchases can be made to pay for items instead of replacing them. See Maker Hub Manager to make arrangements.
    • You may order different items of the same value from our Amazon Wishlist. See the Maker Hub Manager or Operations Coordinator to make Arrangements
    • See a volunteer or Staff person to arrange a payment through our Payment system.
      • You will receive a an email confirmation that charge has been processed within 3-5 business days.
      • Within 2 BUSINESS DAYS of receiving confirmation email, you must pay at the Library Circulation Desk. Tell the staff person you are there to "Pay for Maker Hub Materials."
      • Visitors that don't pay with 2 BUSINESS DAYS of receiving confirmation email will not be allowed to use the Maker Hub until charge is paid.
    • See a Volunteer or Staff person if you wish to pay with Work Tags

    The Bookshelf

    Books in the Maker Hub Bookshelf Library belong to Don Undeen, not the Library. They cannot be checked out and cannot leave the Maker Hub without express permission of the owner.

    Ordering Supplies Online


    MDF and Birch for Laser Cutter


    Other Laser Supplies

    • Engravable Metals:
    • Acrylic:   

    3D Filament

    • Order PLA PRO filament only. See Manager to discuss specialty filaments.


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