"Find Full Text @ GU" links fail in Web of Science

UPDATE 2/5/2019: Find Full Text @ GU buttons are working again in Web of Science. If you continue to encounter problems, we recommend (1) clearing your browser cache and (2) contacting ER&S at eresources@georgetown.edu

Find Full Text @ GU button "Find Full Text @ GU" buttons appear in many Library databases, including Web of Science. Clicking the button should take you into HoyaSearch, where you can either obtain the full text from one of our online journals, or place an interlibrary loan request.

Unfortunately, the buttons are not working properly in Web of Science -- they direct into HoyaSearch, but then the page "hangs" or shows "dancing diamonds." We are working with Clarivate, the vendor, to resolve this issue. We apologize for the inconvenience.

Other databases are not affected and our "Find Full Text @ GU" buttons should work properly elsewhere. If you notice problems in other databases, please email eresources@georgetown.edu.